Privacy Policy

Al Kabir Machinery Rentals ("Al Kabir," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

We collect information that you provide directly to us and information collected automatically when you use our services. Personal Information: • Name and contact information (email, phone number, address) • Company name and business details • Government-issued identification for verification • Payment and billing information • Driver's license and operator certifications • Communication records and correspondence Business Information: • Project details and requirements • Rental history and preferences • Credit and financial information for account purposes Automatically Collected Information: • Device information (IP address, browser type, operating system) • Usage data (pages visited, time spent, click patterns) • Location data (with your consent) • Cookies and similar tracking technologies

We use the information we collect for various purposes, including: Service Delivery: • Process rental requests and reservations • Deliver and manage equipment rentals • Provide customer support and respond to inquiries • Process payments and manage accounts • Verify identity and operator credentials Business Operations: • Improve and optimize our services • Analyze usage patterns and trends • Develop new products and services • Maintain safety and security standards Communications: • Send rental confirmations and updates • Provide maintenance and service notifications • Share promotional offers (with your consent) • Send important service announcements Legal Compliance: • Comply with legal obligations and regulations • Enforce our terms of service • Protect against fraud and security threats • Respond to legal requests and court orders

We may share your information in the following circumstances: Service Providers: • Equipment manufacturers and warranty providers • Payment processors and financial institutions • Logistics and transportation partners • IT service providers and cloud hosting • Insurance companies for coverage verification Business Partners: • Affiliated companies within Al Kabir group • Joint venture partners (with consent) • Contractors working on your projects (as needed) Legal Requirements: • To comply with applicable laws and regulations • To respond to lawful requests from public authorities • To protect our rights, privacy, safety, or property • To enforce our agreements and policies Business Transfers: • In connection with mergers, acquisitions, or asset sales • As part of bankruptcy or reorganization proceedings We do not sell your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational measures to protect your personal information, including: Technical Measures: • Encryption of data in transit and at rest • Secure server infrastructure with firewalls • Regular security assessments and penetration testing • Access controls and authentication systems • Intrusion detection and monitoring Organizational Measures: • Employee training on data protection • Limited access on a need-to-know basis • Confidentiality agreements with staff • Incident response procedures • Regular security audits While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

We retain your personal information for as long as necessary to: • Fulfill the purposes for which it was collected • Provide our services and maintain customer relationships • Comply with legal and regulatory requirements • Resolve disputes and enforce agreements • Maintain business records as required by law Retention Periods: • Active customer data: Duration of relationship plus 7 years • Transaction records: 10 years (legal requirement) • Communication records: 5 years • Marketing preferences: Until consent is withdrawn • Website analytics: 26 months Upon expiration of retention periods, we securely delete or anonymize your information.

Depending on your location, you may have the following rights regarding your personal information: Access Rights: • Request a copy of the personal information we hold about you • Receive information about how your data is processed Correction Rights: • Request correction of inaccurate or incomplete information • Update your account information at any time Deletion Rights: • Request deletion of your personal information • Subject to legal retention requirements Restriction Rights: • Request limitation of processing in certain circumstances • Object to processing based on legitimate interests Portability Rights: • Receive your data in a structured, machine-readable format • Transfer your data to another service provider Marketing Preferences: • Opt-out of marketing communications at any time • Manage cookie preferences through our website To exercise these rights, please contact us using the information provided below.

We use cookies and similar tracking technologies to enhance your experience on our website. Types of Cookies We Use: Essential Cookies: • Required for basic website functionality • Cannot be disabled without affecting site operation • Include session management and security cookies Performance Cookies: • Help us understand how visitors use our website • Collect anonymous statistical information • Used to improve website performance Functional Cookies: • Remember your preferences and settings • Enable personalized features • Improve user experience Marketing Cookies: • Track visitors across websites • Display relevant advertisements • Measure advertising effectiveness Managing Cookies: You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. For more information, visit our Cookie Policy or contact us.

Al Kabir operates across the UAE, and your information may be processed at our various office locations. Data Transfer Mechanisms: • We may transfer data between our UAE offices for business operations • Data may be processed by service providers in other jurisdictions • We implement appropriate safeguards for any international transfers Safeguards: • Contractual clauses ensuring data protection • Compliance with applicable data transfer regulations • Regular assessment of third-party security measures By using our services, you consent to the transfer of your information as described above.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

Our website may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party sites. We are not responsible for: • The privacy practices of third-party websites • The content or security of external sites • Any information you provide to third parties We encourage you to review the privacy policies of any third-party sites you visit. The inclusion of a link does not imply endorsement of the linked site.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Notification of Changes: • Material changes will be communicated via email or website notice • The "Last Updated" date will be revised accordingly • Continued use after changes constitutes acceptance We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Al Kabir Machinery Rentals Data Protection Officer Shop No. 6, Saih Al Salam Street, Marmoom, Al Lisaili, Dubai, UAE Email: contact@alkabirmachineryrentals.ae Phone: +971 55 455 5786 For data privacy inquiries: Regulatory Authority: UAE Data Office We aim to respond to all inquiries within 30 business days.